User feedback categorization using OpenAI and Discord

• Automate user feedback analysis and categorization
• Streamline communication between departments using Discord
• Enhance customer support response times
• Utilize AI for improved decision-making in customer service

Trigger the workflow with a manual execution or webhook Analyze user feedback using OpenAI's language model Parse the AI's response to extract category and instructions Route the categorized feedback to the appropriate department via Discord

1. 1
   Import the workflow template into n8n
2. 2
   Configure the OpenAI credentials for analysis
3. 3
   Set up Discord webhook URLs for departmental notifications
4. 4
   Test the workflow by sending a sample user feedback