User feedback categorization and response automation in Discord

• Automate categorization of user feedback for customer support teams
• Streamline communication between departments using Discord
• Enhance response times for urgent user issues
• Improve user satisfaction through efficient feedback handling

Trigger the workflow via a webhook when user feedback is submitted Analyze the feedback using OpenAI to determine its category Parse the AI-generated response into structured JSON Route the feedback to the appropriate department based on its category Send categorized instructions to the relevant Discord channels

1. 1
   Import the workflow template into n8n
2. 2
   Configure the Discord webhook URLs for each department
3. 3
   Set up OpenAI credentials for feedback analysis
4. 4
   Test the webhook to ensure proper functionality
5. 5
   Deploy the workflow for live user feedback processing