Update user roles in Zammad from Excel file

• Bulk update user roles in Zammad from an Excel file
• Automate user management tasks for HR departments
• Maintain accurate user permissions in real-time

Trigger the workflow manually to start the process Download the Excel file containing user data Extract user information from the downloaded file Search for existing users in Zammad by email Merge new role data with existing user records Update user roles in Zammad based on the merged data

1. 1
   Import the workflow template into your n8n instance
2. 2
   Click 'Execute Workflow' to start the process
3. 3
   Ensure the Excel file URL is accessible and correct
4. 4
   Set up authentication for Zammad in the workflow
5. 5
   Run the workflow to update user roles