Update ticket status from Zendesk to Email

• Automate ticket status updates from Zendesk to email notifications.
• Improve team communication regarding ticket resolutions.
• Ensure timely updates for customer support teams.

Trigger the workflow with an incoming webhook from Zendesk. Fetch the ticket data from Zendesk using an HTTP request. Send an email notification with the updated ticket status.

1. 1
   Import the workflow template into n8n.
2. 2
   Configure the webhook URL in Zendesk to trigger the workflow.
3. 3
   Set up the email service with the appropriate credentials.
4. 4
   Test the workflow to ensure proper functionality.