Update ticket status from Zendesk to CRM

• Automatically update ticket statuses in CRM based on Zendesk interactions
• Enhance team collaboration by syncing customer support data with sales records
• Receive instant notifications in Slack for any errors during the workflow execution

Trigger the workflow on receiving a new ticket update from Zendesk Fetch the relevant ticket data from Zendesk using an HTTP request Send the fetched ticket data to the CRM for updating customer records Handle any errors by notifying the team via Slack

1. 1
   Import the workflow template into n8n
2. 2
   Configure the webhook URL in Zendesk for triggering the workflow
3. 3
   Set up the CRM endpoint URL for receiving ticket updates
4. 4
   Test the workflow to ensure proper data flow and error handling