Use Cases
- Automate ticket status updates from Zendesk to Notion.
- Ensure real-time visibility of customer support tickets in project management tools.
- Reduce manual data entry and improve team collaboration.
How It Works
Trigger the workflow with an incoming webhook from Zendesk. Fetch ticket data from Zendesk using an HTTP request. Send the fetched ticket data to Notion for record-keeping. Handle errors by sending notifications to Slack.
Setup Steps
- 1Import the workflow template into n8n.
- 2Configure the webhook URL in Zendesk to trigger the workflow.
- 3Set up authentication for Zendesk and Notion HTTP requests.
- 4Test the workflow to ensure data flows correctly.
Apps Used
Zendesk
Notion
Slack
Categories
Target Roles
Tags
#process automation
#workflow management
#slack automation