Update ticket status from Zendesk ticket to Jira

• Automatically sync ticket statuses from Zendesk to Jira.
• Reduce manual data entry between customer support and project management tools.
• Enhance team collaboration by keeping ticket information up-to-date.

Trigger the workflow with a new or updated ticket in Zendesk. Fetch the ticket data from Zendesk using an HTTP request. Send the updated ticket status to Jira for tracking and management.

1. 1
   Import the workflow template into your n8n instance.
2. 2
   Configure the webhook URL in Zendesk to trigger the workflow.
3. 3
   Set up authentication for Zendesk and Jira HTTP requests.
4. 4
   Test the workflow with a sample ticket update.