Update ticket status from Intercom chat to Slack

• Automatically update ticket statuses based on customer interactions in Intercom.
• Send real-time notifications to Slack for improved team communication.
• Streamline customer support processes by integrating chat data with team collaboration tools.

Incoming webhook trigger captures data from Intercom chat. Fetches relevant chat information from Intercom. Sends a notification to Slack with the updated ticket status.

1. 1
   Import the workflow template into n8n.
2. 2
   Configure the webhook URL in Intercom to point to the n8n webhook.
3. 3
   Set up the Slack channel for notifications.
4. 4
   Test the workflow to ensure data is being sent correctly.