Update ticket status from Intercom chat to Notion

• Automatically update ticket statuses in Notion based on Intercom chat interactions.
• Enhance team collaboration by keeping project management tools updated with customer support data.
• Receive real-time alerts in Slack for any errors during the workflow execution.

Trigger the workflow upon receiving a new chat in Intercom. Fetch relevant chat data from Intercom using an HTTP request. Send the fetched data to Notion to update ticket statuses. Handle any errors by sending notifications to a Slack channel.

1. 1
   Import the workflow template into your n8n instance.
2. 2
   Configure the webhook URL in Intercom to trigger the workflow.
3. 3
   Set up the necessary API keys for Intercom and Notion.
4. 4
   Test the workflow by initiating a chat in Intercom.