Update ticket status from Intercom chat to Email

• Automatically update ticket statuses from customer chats.
• Send email notifications based on chat interactions.
• Enhance customer support response times.
• Streamline communication between chat and email systems.

Trigger the workflow via an incoming webhook from Intercom. Fetch relevant chat data from Intercom. Send an email notification with the updated ticket status.

1. 1
   Import the workflow template into n8n.
2. 2
   Configure the webhook URL in Intercom to trigger this workflow.
3. 3
   Set up the email service with the appropriate credentials.
4. 4
   Test the workflow to ensure data flows correctly from Intercom to email.