Update ticket status from Help desk email to Email

• Automatically update ticket statuses based on incoming Help desk emails.
• Send notifications to team members when ticket statuses change.
• Improve response times in customer support by automating email updates.

Trigger the workflow with an incoming Help desk email. Fetch data from the Help desk email service. Send an email notification with the updated ticket status.

1. 1
   Import the workflow template into n8n.
2. 2
   Configure the webhook URL for incoming Help desk emails.
3. 3
   Set up the email service URL for sending notifications.
4. 4
   Test the workflow to ensure proper functionality.