Update ticket status from Help desk email to CRM

• Automatically update ticket statuses in CRM from Help desk emails
• Streamline customer support operations by integrating Help desk and CRM systems
• Enhance data accuracy in customer management systems

Incoming trigger captures Help desk emails Fetches relevant data from the Help desk email system Sends the fetched data to the CRM for ticket status updates

1. 1
   Import the workflow template into your n8n instance
2. 2
   Configure the webhook URL for the incoming trigger
3. 3
   Set up the Help desk email fetching parameters
4. 4
   Connect the CRM endpoint for ticket updates
5. 5
   Test the workflow to ensure proper functionality