Use Cases
- Automatically update CRM ticket statuses based on GitHub issue changes
- Enhance customer service response times with real-time updates
- Reduce manual data entry errors by automating status updates
How It Works
Trigger the workflow with a new or updated GitHub issue Fetch relevant data from the GitHub issue Send the fetched data to the CRM to update the ticket status Handle errors by sending notifications to a Slack channel
Setup Steps
- 1Import the workflow template into n8n
- 2Configure the GitHub webhook settings
- 3Set up the CRM endpoint for ticket updates
- 4Test the workflow to ensure proper functionality
Apps Used
GitHub
Slack
Categories
Target Roles
Industries
Tags
#process automation
#workflow management
#slack automation