Update ticket status from Call transcript to Slack

• Automatically update ticket statuses based on call transcripts
• Notify team members in Slack about ticket changes
• Enhance communication between customer support and operations teams

Trigger the workflow with an incoming call transcript Fetch the call transcript data from the specified source Send a notification to Slack with the updated ticket status

1. 1
   Import the workflow template into your n8n instance
2. 2
   Configure the webhook trigger with your desired endpoint
3. 3
   Set up the HTTP request node to fetch call transcript data
4. 4
   Adjust the Slack notification settings to specify the channel and message format