Update ticket status from Call transcript to Email

• Automate ticket status updates based on customer call transcripts
• Enhance communication by sending email notifications after call analysis
• Streamline customer support workflows to improve response times

Trigger the workflow with an incoming webhook Fetch call transcript data from a specified URL Send an email notification with updated ticket status information

1. 1
   Import the workflow template into your n8n instance
2. 2
   Configure the webhook URL for incoming call transcripts
3. 3
   Set the correct endpoint for fetching call transcript data
4. 4
   Update email settings for sending notifications