Update ticket status from Call transcript to CRM

• Automatically update ticket statuses based on call transcripts
• Streamline communication between call centers and CRM systems
• Enhance customer service by ensuring accurate ticket information

Trigger workflow with an incoming webhook when a call transcript is received Fetch call transcript data from the specified source Send updated ticket status to the CRM for record-keeping

1. 1
   Import the workflow template into your n8n instance
2. 2
   Configure the webhook URL to receive call transcripts
3. 3
   Set up the CRM endpoint for sending ticket updates
4. 4
   Test the workflow to ensure proper data flow