Update Roles in Zammad from Excel

• Automate user role updates in Zammad from Excel data
• Efficiently manage user roles without manual intervention
• Ensure accurate role assignments for customer support teams

Trigger the workflow manually to start the process Download the Excel file containing user data Extract relevant user information from the Excel file Merge extracted data with existing Zammad user records Update user roles in Zammad based on the merged data

1. 1
   Import the workflow template into n8n
2. 2
   Click 'Execute Workflow' to start the process
3. 3
   Set up the necessary credentials for Zammad
4. 4
   Ensure the Excel file is accessible via the provided URL