Use Cases
- Automate translation of customer inquiries from Intercom to Jira.
- Improve project management by accurately documenting customer requests.
- Enhance team collaboration through streamlined communication.
- Reduce manual effort in handling customer support requests.
How It Works
Trigger the workflow with an incoming request from Intercom. Fetch the chat data from Intercom. Utilize AI to translate the customer request. Send the translated request to Jira for tracking.
Setup Steps
- 1Import the workflow template into n8n.
- 2Configure the webhook URL for Intercom.
- 3Set up the HTTP request node to fetch chat data.
- 4Connect the AI translation node with the appropriate model.
- 5Configure the Jira HTTP request node with the correct endpoint.
Apps Used
Intercom
Jira
OpenAI
Categories
Tags
#ai content generation
#process automation
#workflow management