Translate customer requests from Intercom to CRM

• Automate translation of customer inquiries from multiple languages.
• Streamline customer support processes by integrating chat data with CRM systems.
• Enhance communication with international customers through accurate translations.

Incoming trigger captures customer requests from Intercom chat. Fetches relevant chat data using an HTTP request. Utilizes OpenAI to translate the customer request. Sends the translated request to a CRM for further action.

1. 1
   Import the workflow into n8n.
2. 2
   Configure the webhook URL in Intercom for incoming triggers.
3. 3
   Set up the HTTP request node to fetch data from Intercom.
4. 4
   Adjust the OpenAI parameters for translation as needed.
5. 5
   Specify the CRM endpoint for sending translated requests.