Translate customer requests from Help Desk email to Knowledge Base

• Automate translation of customer support emails to improve response efficiency.
• Enhance documentation quality in Knowledge Base with translated customer inquiries.
• Streamline customer support operations by integrating AI translation.

Trigger workflow upon receiving a Help Desk email. Fetch the email data for processing. Utilize AI to translate the customer request. Send the translated request to the Knowledge Base.

1. 1
   Import the workflow template into n8n.
2. 2
   Configure the webhook settings to receive Help Desk emails.
3. 3
   Set up the HTTP request node to fetch Help Desk email data.
4. 4
   Connect the AI translation node with the appropriate model.
5. 5
   Configure the HTTP request node to send data to the Knowledge Base.