Translate customer requests from Help Desk email to Jira

• Automate the translation of customer requests from email to Jira.
• Enhance customer support efficiency by reducing manual data entry.
• Improve response times for customer inquiries.
• Streamline communication between Help Desk and development teams.

Triggers on incoming Help Desk email requests. Fetches email data for processing. Uses AI to translate customer requests. Sends translated requests to Jira for task management. Handles errors by notifying the team via Slack.

1. 1
   Import the workflow template into n8n.
2. 2
   Configure the webhook URL for incoming Help Desk emails.
3. 3
   Set up the email fetching parameters.
4. 4
   Integrate OpenAI for translation services.
5. 5
   Connect Jira for task creation.
6. 6
   Set up Slack for error notifications.