Translate customer request from Zendesk ticket to Slack

• Translate customer support requests from Zendesk to Slack for better team communication.
• Automate the translation of customer inquiries to improve response times.
• Enhance collaboration among support teams by sending translated messages to Slack.

Incoming trigger captures new Zendesk tickets. Fetches ticket data from Zendesk. Uses AI to translate the customer request. Sends the translated message to a Slack channel.

1. 1
   Import the workflow template into n8n.
2. 2
   Configure the webhook URL for the Zendesk trigger.
3. 3
   Set up the Zendesk ticket fetching parameters.
4. 4
   Connect the OpenAI node with the appropriate translation settings.
5. 5
   Specify the Slack channel for sending translated messages.