Use Cases
- Translate customer support tickets from Zendesk to various languages.
- Automatically send translated customer inquiries to support teams via email.
- Enhance customer communication by addressing language barriers.
How It Works
Trigger the workflow with an incoming Zendesk ticket. Fetch the relevant ticket data from Zendesk. Use AI to translate the customer request into the desired language. Send the translated request to the specified email address.
Setup Steps
- 1Import the workflow template into n8n.
- 2Configure the webhook trigger with your Zendesk settings.
- 3Set up the HTTP request node to fetch ticket data from Zendesk.
- 4Adjust the AI translation parameters as needed.
- 5Specify the email settings for sending the translated request.
Apps Used
Zendesk
OpenAI
Categories
Target Roles
Industries
Tags
#ai content generation
#email automation
#process automation