Translate customer request from Zendesk ticket to CRM

• Automate translation of customer inquiries from Zendesk to CRM systems.
• Improve response times for customer support teams by automating data handling.
• Enhance communication between customer support and sales departments.

Trigger the workflow with incoming Zendesk ticket data. Fetch the relevant ticket information from Zendesk. Use AI to translate the customer request into the desired language. Send the translated request to the CRM for further action.

1. 1
   Import the workflow template into n8n.
2. 2
   Configure the webhook URL for the incoming Zendesk tickets.
3. 3
   Set up the connection to the Zendesk API for fetching ticket data.
4. 4
   Configure the AI model settings for translation.
5. 5
   Set up the connection to the CRM for sending translated requests.