Translate customer request from Call transcript to Knowledge base

• Automate the translation of customer requests from call transcripts.
• Enhance knowledge base accuracy with AI-generated translations.
• Streamline customer support processes by integrating call data into knowledge management.

Trigger workflow upon receiving call transcript data via webhook. Fetch call transcript data from the specified source. Use AI to translate the customer request from the transcript. Send the translated request to the knowledge base for storage and access.

1. 1
   Import the workflow template into n8n.
2. 2
   Configure the webhook URL to receive call transcript data.
3. 3
   Set up the HTTP request node to fetch call transcripts.
4. 4
   Adjust the AI translation parameters as needed.
5. 5
   Specify the knowledge base URL for posting translated requests.