Use Cases
- Automate translation of customer inquiries from call transcripts to improve response accuracy.
- Enhance customer service efficiency by integrating call data with email communication.
- Streamline communication processes in organizations handling multilingual customer interactions.
How It Works
Triggers on incoming call transcript data via webhook. Fetches call transcript data from a specified source. Uses AI to translate customer requests from the transcript. Sends the translated requests to designated email addresses.
Setup Steps
- 1Import the workflow template into n8n.
- 2Configure the webhook URL for incoming call transcripts.
- 3Set up the HTTP request node to fetch call transcript data.
- 4Adjust the AI translation parameters as needed.
- 5Specify the email settings for sending translated requests.
Apps Used
OpenAI
Slack
Categories
Target Roles
Tags
#ai content generation
#process automation
#email automation