Sync social media interactions to CRM profiles

• Automatically log social media interactions in CRM systems.
• Enhance customer engagement tracking by linking social media data to CRM profiles.
• Notify team members in real-time about new social interactions.

Capture social media interactions via a webhook. Normalize the incoming payload for consistency. Retrieve email mappings from Google Sheets based on social media handles. Search for existing contacts in HubSpot using the resolved email. Create a note in HubSpot detailing the social media interaction. Send a notification to Slack about the synced interaction.

1. 1
   Import the workflow template into n8n.
2. 2
   Set up the Google Sheets credentials for accessing the handle-to-email mapping.
3. 3
   Configure the HubSpot credentials for contact searching and note creation.
4. 4
   Set the appropriate Slack channel for notifications.
5. 5
   Test the workflow by sending a sample social interaction.