Use Cases
- Automate the collection of customer reviews from multiple sources.
- Enhance marketing strategies by utilizing customer feedback.
- Improve team communication through real-time notifications.
How It Works
Capture incoming reviews via a webhook from G2 or Google. Normalize review data for consistency. Use GPT-4 to classify sentiment and extract highlights. Publish approved reviews to a website. Notify the marketing team via Slack about new reviews.
Setup Steps
- 1Import the workflow template into your n8n instance.
- 2Configure the webhook settings to receive reviews.
- 3Set up OpenAI credentials for sentiment analysis.
- 4Specify the Webflow collection and token for publishing.
- 5Connect the Slack channel for notifications.
Apps Used
Google
OpenAI
Webflow
Slack
Categories
Target Roles
Tags
#sentiment analysis
#process automation
#slack automation