Sentiment analysis tracking on support issues in Linear

• Monitor customer sentiment on support issues in real-time.
• Receive alerts for negative sentiment transitions to prioritize responses.
• Analyze historical sentiment data for continuous improvement in customer support.

Fetch active issues from Linear using a scheduled trigger. Extract comments and analyze sentiment using AI. Update sentiment records in Airtable for tracking. Send Slack notifications for significant sentiment changes.

1. 1
   Import the workflow template into n8n.
2. 2
   Connect your Linear and Airtable accounts.
3. 3
   Set up the Slack channel for notifications.
4. 4
   Configure the scheduled trigger to your preferred interval.