Use Cases
- Monitor customer feedback on Linear issues in real-time.
- Automatically analyze sentiment of comments to identify potential issues.
- Update Airtable records with sentiment analysis results for better tracking.
- Receive alerts for negative sentiment transitions to prioritize customer support.
How It Works
Fetch active issues from Linear using a scheduled trigger. Extract comments from each issue and analyze their sentiment. Combine sentiment analysis results with issue details. Update or create records in Airtable based on the sentiment findings. Trigger notifications for negative sentiment transitions.
Setup Steps
- 1Import the workflow template into n8n.
- 2Connect your Linear and Airtable accounts.
- 3Set the appropriate filters for fetching Linear issues.
- 4Configure the sentiment analysis model with OpenAI credentials.
- 5Adjust the Airtable fields to match your database schema.
Apps Used
Linear
Airtable
OpenAI
Slack
Categories
Target Roles
Industries
Tags
#sentiment analysis
#notifications
#process automation