Use Cases
- Monitor customer feedback in real-time
- Automatically categorize feedback sentiment
- Enhance team communication by forwarding critical feedback
- Improve customer service response times
How It Works
Trigger workflow upon receiving feedback from Typeform Analyze feedback sentiment using AWS Comprehend Check if sentiment is negative Send negative feedback to Mattermost channel for team review
Setup Steps
- 1Import the workflow template into n8n
- 2Configure Typeform credentials and form ID
- 3Set up AWS Comprehend credentials
- 4Connect Mattermost credentials to send messages
- 5Deploy the workflow and test with sample feedback
Apps Used
Typeform
AWS Comprehend
Mattermost
Categories
Target Roles
Tags
#sentiment analysis
#notifications
#process automation