- Monitor customer feedback on Linear issues in real-time.
- Automatically analyze sentiment of comments to gauge customer satisfaction.
- Notify support teams immediately when sentiment becomes negative.
- Maintain a historical record of sentiment changes in Airtable for analysis.
- Streamline communication with Slack notifications for urgent issues.
Scheduled trigger fetches updated issues from Linear every 30 minutes. Sentiment analysis is performed on comments using AI tools. Results are combined and stored in Airtable, updating existing records or creating new ones. Airtable triggers monitor for sentiment changes and identify negative transitions. Notifications are sent to Slack for issues that require immediate attention.
- 1Import the workflow template into n8n.
- 2Configure the Airtable and Linear credentials.
- 3Set up the Slack channel for notifications.
- 4Adjust the GraphQL query to target relevant Linear issues.
- 5Test the workflow to ensure proper functionality.