Sentiment analysis and feedback notification from Typeform to Mattermost

• Automatically notify teams of negative feedback from customer surveys.
• Streamline sentiment analysis of customer feedback for better decision-making.
• Enhance communication within teams regarding customer satisfaction issues.

Trigger the workflow when a new response is submitted in Typeform. Analyze the sentiment of the feedback using AWS Comprehend. Send a notification to a Mattermost channel if the sentiment is negative.

1. 1
   Import the workflow template into n8n.
2. 2
   Connect your Typeform account and specify the form ID.
3. 3
   Set up AWS Comprehend credentials for sentiment analysis.
4. 4
   Configure Mattermost credentials and specify the channel ID.
5. 5
   Test the workflow by submitting a Typeform response.