Send feedback notifications from Typeform to Mattermost

• Automatically notify teams of negative feedback received through surveys.
• Enhance customer engagement by promptly addressing concerns.
• Streamline communication between feedback collection and team response.
• Utilize sentiment analysis to prioritize customer feedback.

Trigger the workflow when feedback is submitted via Typeform. Analyze the sentiment of the feedback using AWS Comprehend. Check if the sentiment is negative using an IF condition. Send a notification to Mattermost if the feedback is negative.

1. 1
   Import the workflow template into n8n.
2. 2
   Configure Typeform credentials and specify the form ID.
3. 3
   Set up AWS Comprehend credentials for sentiment analysis.
4. 4
   Connect Mattermost credentials and specify the channel ID.
5. 5
   Activate the workflow to start receiving notifications.