Use Cases
- Collect customer feedback efficiently through online forms.
- Analyze customer sentiment to improve products and services.
- Automatically store feedback and sentiment analysis results in Google Sheets.
- Enhance customer engagement by acting on feedback insights.
How It Works
Customer submits feedback through an online form. Feedback data is sent to OpenAI for sentiment classification. Sentiment results are merged with the original feedback data. Final data is appended to a Google Sheets document for record-keeping.
Setup Steps
- 1Import the workflow template into n8n.
- 2Connect your Google Sheets account.
- 3Connect your OpenAI account with the necessary credentials.
- 4Customize the feedback form as needed.
- 5Test the workflow by submitting a sample feedback form.
Apps Used
Google Sheets
OpenAI
Categories
Target Roles
Tags
#sentiment analysis
#process automation
#workflow management