Scheduled ticket creation in Freshdesk from Cron job

• Automate ticket creation in Freshdesk for regular customer inquiries
• Ensure timely responses to support requests without manual intervention
• Streamline customer support processes for better efficiency

Cron node triggers the workflow every 18 minutes Set node prepares ticket details for Freshdesk Freshdesk node creates a new support ticket with the specified details

1. 1
   Import the workflow template into n8n
2. 2
   Configure the Cron node to set the desired schedule
3. 3
   Customize the Set node to define ticket parameters
4. 4
   Connect to your Freshdesk account and set up the Freshdesk node