Use Cases
- Automate regular updates to team members via Slack
- Log notifications in Freshdesk for customer support tracking
- Enhance team collaboration with timely alerts
- Streamline operational processes by reducing manual notifications
How It Works
Cron node triggers the workflow every 18 minutes Set node prepares data for notification Slack node sends the notification to a specific channel Freshdesk node logs the notification for support tracking
Setup Steps
- 1Import the workflow template into n8n
- 2Configure the Slack node with the appropriate channel
- 3Set up the Freshdesk node with your account details
- 4Adjust the Cron expression if a different schedule is needed
Apps Used
Slack
Freshdesk
Categories
Target Roles
Industries
Tags
#notifications
#slack automation
#process automation