Use Cases
- Automate daily updates from Slack to Zendesk
- Reduce manual data entry between communication and support platforms
- Enhance customer support tracking by integrating team communications
How It Works
Cron node triggers the workflow every 24 hours Set node prepares the data for transfer Slack node retrieves messages or updates from Slack Zendesk node logs the retrieved information into Zendesk
Setup Steps
- 1Import the workflow template into n8n
- 2Configure the Cron node to set the desired schedule
- 3Set up the Slack node with the necessary authentication
- 4Configure the Zendesk node to ensure proper data logging
Apps Used
Slack
Zendesk
Categories
Target Roles
Industries
Tags
#process automation
#slack automation
#workflow management