Scheduled data transfer from Slack to Freshdesk

• Automate customer support ticket creation from Slack messages
• Streamline communication between team members and customer support
• Ensure timely updates of customer interactions in Freshdesk

Cron node triggers every 12 minutes Set node defines the data to be processed Slack node retrieves messages or data Freshdesk node logs data for customer support

1. 1
   Import the workflow template into n8n
2. 2
   Configure the Slack node with necessary credentials
3. 3
   Set up the Freshdesk node for ticket management
4. 4
   Adjust the cron expression if needed
5. 5
   Activate the workflow to start automation