Scheduled comment synchronization from Zendesk to Pipedrive

• Automate the transfer of customer comments from Zendesk to Pipedrive.
• Ensure sales teams have up-to-date information on customer interactions.
• Improve customer support by linking ticket comments directly to CRM records.
• Reduce manual data entry by automating comment synchronization.

Triggers daily to check for new comments on updated Zendesk tickets. Retrieves comments associated with tickets linked to Pipedrive person IDs. Processes and filters comments to ensure only relevant data is synchronized. Adds comments as notes in Pipedrive for easy access by sales teams.

1. 1
   Import the workflow template into n8n.
2. 2
   Configure the Zendesk and Pipedrive credentials.
3. 3
   Set up the daily trigger time as per your requirements.
4. 4
   Test the workflow to ensure comments are syncing correctly.