Receive updates for support in Zendesk

• Automatically notify support agents of new ticket updates in real-time.
• Streamline communication between customer support and other departments.
• Enhance response times by triggering alerts for urgent ticket changes.

Triggers when a new update occurs in Zendesk support tickets. Captures relevant ticket information based on defined conditions. Notifies the appropriate team members or systems about the updates.

1. 1
   Import the workflow template into n8n.
2. 2
   Configure the Zendesk Trigger node with your Zendesk credentials.
3. 3
   Set any specific conditions for ticket updates that should trigger notifications.
4. 4
   Test the workflow to ensure it captures updates as expected.