Use Cases
- Automatically create support tickets for new orders in Zendesk.
- Update existing tickets with order details when an order is modified.
- Ensure timely customer support by linking orders to their respective support tickets.
How It Works
Triggers when an order is updated in Shopify. Checks if a corresponding ticket exists in Zendesk. Updates order data with ticket information if found. Creates a new ticket in Zendesk if no existing ticket is found.
Setup Steps
- 1Import the workflow template into n8n.
- 2Connect your Shopify account with the appropriate credentials.
- 3Connect your Zendesk account with the necessary credentials.
- 4Configure the webhook settings for Shopify to trigger the workflow.
- 5Test the workflow to ensure proper functionality.
Apps Used
Shopify
Zendesk
Categories
Target Roles
Industries
Tags
#process automation
#workflow management
#email automation