One-way contact sync from Dialpad to Syncro

• Automatically create tickets in Syncro based on incoming calls from Dialpad.
• Log call details into Google Sheets for record-keeping and analysis.
• Ensure customer contact information is up-to-date in Syncro.
• Reduce manual data entry and improve operational efficiency.

Webhook receives incoming call data from Dialpad. Customer information is fetched based on the call details. Tickets are created or updated in Syncro based on existing records. Call details are logged into Google Sheets for tracking.

1. 1
   Import the workflow template into your n8n instance.
2. 2
   Configure the webhook URL in Dialpad to point to the n8n webhook.
3. 3
   Set up authentication credentials for Syncro and Google Sheets.
4. 4
   Test the workflow by making a test call to ensure data flows correctly.