Use Cases
- Automate message responses from ChatWoot to WhatsApp.
- Streamline customer support interactions across platforms.
- Manage attachments and multimedia messages seamlessly.
- Enhance customer engagement with timely message delivery.
How It Works
Webhook captures incoming messages from ChatWoot. Message content and metadata are processed and formatted. Conditions are applied to filter outgoing messages. Messages are sent to WhatsApp contacts based on defined rules. Attachments and multimedia are handled appropriately.
Setup Steps
- 1Import the workflow template into n8n.
- 2Configure the ChatWoot webhook settings.
- 3Set up WhatsApp credentials for message sending.
- 4Test the workflow with sample messages.
- 5Activate the workflow for live message synchronization.
Apps Used
ChatWoot
WhatsApp
Categories
Target Roles
Tags
#process automation
#workflow management
#notifications