Manage Zendesk Tickets and Users in a Single Workflow

• Automate ticket creation and updates in Zendesk
• Retrieve user information and update profiles automatically
• Delete outdated tickets and user accounts efficiently
• Fetch and manage ticket fields for better organization
• Streamline customer support processes through automation

Initiate the workflow with a trigger to create a new ticket Update ticket details using the ticket ID retrieved from the previous step Retrieve specific ticket information for review or reporting Fetch all tickets for comprehensive management Delete tickets that are no longer needed Manage ticket fields by retrieving and updating them as necessary Create new users in Zendesk and update existing user information Search and retrieve user profiles for better customer insights Delete user accounts that are inactive or outdated

1. 1
   Import the workflow into n8n
2. 2
   Configure the Zendesk OAuth2 credentials
3. 3
   Set up the initial trigger for ticket creation
4. 4
   Customize ticket and user fields as needed
5. 5
   Test the workflow to ensure all operations function correctly