Use Cases
- Automate customer support interactions via WhatsApp.
- Manage ongoing conversations with Typebot for enhanced user experience.
- Send multimedia messages including images, videos, and voice notes.
- Check for existing chat sessions to avoid duplication.
- Streamline communication processes between WhatsApp and Typebot.
How It Works
Trigger the workflow when a user interacts with WhatsApp. Check if a Typebot session already exists. If a session exists, continue the chat; otherwise, start a new session. Send messages based on user input, including text and multimedia. Utilize database operations to manage session data effectively.
Setup Steps
- 1Import the workflow template into your n8n instance.
- 2Configure the WhatsApp trigger node with your credentials.
- 3Set up Typebot configuration parameters for URL and bot ID.
- 4Ensure database connections are established for session management.
- 5Test the workflow by initiating a chat from WhatsApp.
Apps Used
WhatsApp
Typebot
Postgres
Categories
Target Roles
Tags
#ai chatbots
#process automation
#workflow management