Use Cases
- Automatically notify teams about incident updates in real-time.
- Streamline communication between incident management and team collaboration tools.
- Enhance operational efficiency by reducing manual updates across platforms.
How It Works
Webhook receives a POST request with incident details. PagerDuty updates the incident status to 'acknowledged'. Mattermost sends a notification to the specified channel about the status change.
Setup Steps
- 1Import the workflow template into n8n.
- 2Configure the Webhook node with the desired endpoint.
- 3Set up PagerDuty credentials for incident management.
- 4Set up Mattermost credentials for sending notifications.
- 5Test the workflow by sending a sample POST request to the webhook.
Apps Used
PagerDuty
Mattermost
Categories
Target Roles
Industries
Tags
#notifications
#workflow management
#process automation