Incident search and notification workflow from Slack to ServiceNow

• Search for ServiceNow incidents directly from Slack.
• Notify users about incident search results in real-time.
• Automatically handle user input and responses in Slack.

Capture user input through a Slack modal. Parse the webhook data to extract relevant details. Query ServiceNow for incidents based on user criteria. Notify users of results via Slack, either in a channel or direct message.

1. 1
   Import the workflow template.
2. 2
   Configure the Slack and ServiceNow credentials.
3. 3
   Set up the webhook URL in Slack for event handling.
4. 4
   Test the workflow by triggering a modal in Slack.