Incident resolution notification from PagerDuty to Mattermost

• Automatically notify teams in Mattermost when incidents are resolved in PagerDuty.
• Update Jira issues based on incident resolutions without manual intervention.
• Streamline communication between incident management tools and team collaboration platforms.

Webhook receives incident resolution data from PagerDuty. PagerDuty updates the incident status to resolved. Jira issue is updated with the new status. Notifications are sent to specified Mattermost channels.

1. 1
   Import the workflow template into your n8n instance.
2. 2
   Configure the Mattermost credentials for notifications.
3. 3
   Set up the Jira credentials for issue updates.
4. 4
   Adjust the webhook settings as needed for your environment.
5. 5
   Test the workflow by resolving an incident in PagerDuty.