Use Cases
- Automatically update Jira issues when incidents are resolved in PagerDuty
- Send real-time notifications to Mattermost channels about incident resolutions
- Enhance team communication and collaboration during incident management
How It Works
Webhook receives a POST request when an incident is resolved in PagerDuty PagerDuty updates the incident status to 'resolved' Jira updates the status of the corresponding issue based on the incident Mattermost sends notifications to specified channels about the resolution
Setup Steps
- 1Import the workflow template into your n8n instance
- 2Configure the Mattermost and Jira credentials
- 3Set the appropriate channel ID in the Mattermost node
- 4Test the webhook to ensure it triggers the workflow correctly
Apps Used
PagerDuty
Jira
Mattermost
Categories
Target Roles
Industries
Tags
#notifications
#process automation
#workflow management